Here at EJM, we don’t like blowing our own trumpet! We are though incredibly proud of our company and what it has become to help give our customers the very best in industrial refrigeration, commercial refrigeration, ventilation and air-conditioning. So we thought we would take this opportunity to highlight the benefits to you, our customers, and the partnership working you will receive when you reach out and use us as your refrigeration service. We know many business owners look at their budget and check out the companies that can do the best job for them, so we have put together reasons that we think we could be a good fit.
Customer service.
Our customer service is second to none. Our friendly team of staff always go the extra mile to give you the service that you would expect from a top-class company. We always take the time to talk to you and discuss your requirements, after all, we all know that having a refrigeration installation is a very large undertaking. And a large undertaking in both terms of budget and time needs excellent customer service!
Time in business.
We know a thing or two about the industry, simply because we have been in the business for 40 years. That is a massive amount of time to learn all the new equipment, maintenance, laws surrounding refrigerants, health and safety and every other change that needs to take place to ensure an excellent job. The bottom line is you’re not in business for 40 years if you don’t adapt.
Value for money.
We know, especially now that budgets are restrained and there is not a huge pot for industrial and commercial refrigeration. It is why we always offer the best value for money that we can achieve. In giving you that value for money, we never compromise on equipment, installation or health and safety. We always work within the limitations of your budget and we would always advise if a certain aspect will go outside the budget.
Being independent.
With so many large corporate companies in the UK, we are very proud to still be an independent company after 40 years. We never forget our roots and we hope this shows through with the service that we provide. Being independent has so many advantages including not being tied to certain manufacturers for equipment and parts when it comes to maintenance. This means we can get the most suitable parts and equipment for your installation without the worry that it could be not the most efficient because of a restraint on ordering.
Experience of staff.
We have already said about our customer service and time in business, but the experience of our staff and especially the engineers is quite mind-blowing! They have a combined experience in the industry of over 200 years, that is some brainpower! Of course with all this experience comes a benefit to you when you use us for your refrigeration projects. There really is not much that we don’t know about refrigeration.
Continual training.
One of the reasons that we have so much experience and keep knowledge refreshed is that our staff are always put through continual training. This means that you can be rest assured when it comes to health and safety and the latest developments in refrigeration, we know what we’re doing. Only by training this way can we proudly display our accreditations, which brings us nicely to the subject.
Accreditations.
These are a trust-mark that we have put our staff through the required training and they are have become accredited through industry laws to make sure that all your refrigeration installations are safe. These accreditations cannot be underestimated as they are rigorous structure set around industry standards. You can find out more about our accreditations by using this link.
Reviews.
What better way to understand how a business works than by reading reviews that are written by satisfied customers? They certainly aren’t the fake reviews – take a look at our website and you will see where the review has come from and the person that has written it. These testimonials go to show that we are one of the best refrigeration experts in the UK. We work with many major companies to help in all sorts of industries where refrigeration is needed.
In conclusion, we feel our service is ideal for anyone that is looking for refrigeration, air-conditioning or ventilation. Just because we have been in business for 40 years, we know that we couldn’t get there without our loyal customers and the service we provide. We won’t sit on our laurels, but continue to strive to be the best in the industry. If you want to find out more about EJM, or need a quote for an installation, please do not hesitate to get in touch with our friendly team. We look forward to speaking with you soon.
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