EJM Engineered Systems

Welcome to EJM Engineered Systems. With extensive knowledge and almost 40 years worth of experience in our sector, our engineers are here to provide a quality service that is second to none.

 

PRIVACY NOTICE

Thank you for choosing to be part of our community at EJM Engineered Systems Limited (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@ejmrefrigeration.co.uk.

When you visit our website http://www.ejmrefrigeration.co.uk, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as http://www.ejmrefrigeration.co.uk), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites“).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

 

TABLE OF CONTENTS  

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS POLICY?
  12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

  1. WHAT INFORMATION DO WE COLLECT?

 

 

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.   

 

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.   

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links). 

 

  1. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. 

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:      

 

To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).        

 

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.          

 

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.            

 

To post testimonials. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at james@garveys.co.uk and be sure to include your name, testimonial location, and contact information.             

 

Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.                  

 

Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites.   

 

To protect our Sites. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).   

 

To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.   

 

To enforce our terms, conditions and policies.

 

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.   

 

For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience. 

 

  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.   

 

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose. 

 

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. 

 

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. 

 

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). 

 

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:    

 

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.   

 

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.         

 

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.   

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

 

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 13 years of age.

We do not knowingly solicit data from or market to children under 13 years of age. By using the Sites, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at james@garveys.co.uk.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm      

Cookies and similar technologies:  Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest-based advertising by advertisers on our Sites visit http://www.aboutads.info/choices/

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-NotTrack (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

 

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.  

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.

 

  1. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), James Garvey, by email at james@garveys.co.uk, by phone at 01642 688887, or by post to:

EJM Engineered Systems Limited  

James Garvey

5 St Johns Way

STOCKTON-ON-TEES, TS170fB

United Kingdom    

 

If you have any further questions or comments, you may also contact us by post at the following corporate address:

 

EJM Engineered Systems Limited 

EJM Refrigeration 

Thornley Station Industrial Estate

Shotton Colliery, Durham DH6 2QA

United Kingdom

Phone: 01429 836161   

 

Proudly providing excellent service since 1980

 

EJM Engineered Systems Ltd was founded in 1980 with the intent to provide high quality industrial refrigeration installations at realistic prices. We pride ourselves for our levels of professionalism and integrity, and our clients know we are always on hand to offer advice and support when they need it.

Our industrial activities are complemented by our Commercial Refrigeration, Air Conditioning, Ventilation, and Service & Maintenance departments. This allows us to provide comprehensive solutions for all your refrigeration needs.  

As an independent company, we are able to provide all of our clients with individual and personal care. The needs of our clients are at the forefront of everything we do, and, as we are truly independent, we are not tied into any Manufacturer, and can therefore always choose the equipment to your specific project specification and budget. We carry out work throughout the UK, and our repeat clients are proof of our dedication and commitment to each and every project we carry out.

We believe all projects are best completed with co-operation and teamwork between all involved, and this philosophy has resulted in satisfied clients coming back to use our services time and time again. In an ever-changing and demanding world, we are completing projects repeatedly on time and budget.

 

Call For a Quote:

01429 836 161

Industrial Refrigeration

EJM provide environmentally-friendly Industrial Refrigeration Services, mainly using Ammonia which is Zero Rated for Global Warming Potential (GWP).

Commercial Refrigeration

Commercial Refrigeration Projects are delivered using low GWP refrigerants for many companies within the Food Industry and also non-food producing businesses. Each individual enquiry is discussed in detail with our clients to ensure the best solution for the application.

Air Conditioning & Ventilation

In modern society, Air Conditioning really is no longer a luxury, but rather a necessity in office buildings, commercial properties and production facilities. At EJM we can provide for all these industries.

Service & Maintenance

EJM’s dedication to quality is recognisable in each aspect of our business, and we believe this to be particularly important when meeting clients’ Service & Maintenance requirements.

FOCUSED ON OUR CUSTOMERS

Our engineers go through regular training which enables us to support not only our own installations, but also our clients’ existing equipment. We have experienced steady and strong growth since our beginning, and our aims and objectives remain true, which are to provide our clients with:

  • Quality Systems
  • Efficient Plant Operation
  • Prompt After Sales Service
  • Value for Money

 

EJM maintains a Quality Management System with conforms to BS EN ISO 9001:2015 and the Pressure Equipment Directive (PED) 2014/68/EU which ensures that our products and services are consistent with customer and compliance obligations.

Quality and Customer Focus comes first in all we do, and we also take our Health & Safety responsibilities very seriously. To give assurance of this, we are an accredited member of Safe Contractor with dedicated personnel trained to NEBOSH

 

EJM work throughout the UK, and we are proud of our distinguished client base. The repeat business from our clients gives an indication of our dedication and commitment to each and every project.

After-sales Service and Maintenance are an integral part of our organisation and our engineers not only possess a wide variety of experience, but also knowledge and improvement through continual training. This means we are not only able to support our own installations, but are also able to provide support to existing equipment.

Years Established

Years combined experience

Latest News

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Industrial Refrigeration

Since our formation in 1980, we have worked extensively in the Industrial Refrigeration sector and have completed numerous projects, including:

  • Low temperature food distribution centres
  • Chill temperature distribution stores
  • In line freezing plant for the food industry
  • Air blast freezing plant
  • Large water chilling plant for the dairy industry
  • Ice production plants for chemical process
  • Process cooling plant for the chemical industry
  • Horizontal and vertical plate freezing
  • Abattoir plants
  • Pumped ammonia with hot gas defrost
  • Low pressure receiver systems with reverse cycle defrost

Ammonia has always been a natural refrigerant for us to use. Ammonia is zero rated for both Ozone Depletion Potential and Global Warming potential (GWP). Due to the imposed limits for Fluorinated Gases (F-Gas), Ammonia is becoming increasingly popular. Multi-zone factory projects have been completed using ammonia throughout the chilled and frozen areas as well as primary cooling / freezing using pumped ammonia, with secondary cooling to chill and preparation areas using pumped secondary refrigerants such as glycol.

In addition to new installations, EJM has extensive experience in upgrading and extending facilities. Our expertise allows us to accommodate modifications with minimum disturbance to production. As an independent company, we are free to select and supply equipment which best suits your needs as we are not constrained to any one manufacturer.

EJM have extensive knowledge in the use of Pre-Insulated Pipework Systems which offer a commendable, long lasting, robust finish to pipework and valve stations. The integrity of the insulation is exceptional and is used as first choice in large pipework systems.

 

Commercial Refrigeration

Commercial refrigeration is an important and successful part of our business, with many projects being carried out across the various sectors of the Food Industry. For other clients, we are able to offer bespoke systems to meet their needs for Science Laboratories, Advance Composites, Hospitals, Pharmacies and Mortuaries.

Each enquiry is discussed in detail with our clients to ensure they are offered the best solution for the application. This includes, but is not limited to:

  • Choice of the type of refrigerant used
  • Assessment in the use of secondary glycol systems rather than solely direct expansion systems
  • Life–cycle costs
  • F-Gas Requirements
  • Consideration of Air Distribution within the temperature-controlled areas to minimise the impact of noise and draughts
  • Stand-by capabilities of equipment
  • Enhanced energy Saving measures such as floating condensing pressures and liquid pump amplification
  • Reliability using proven manufacturers

 

Air Conditioning & Ventilation

In modern society, Air Conditioning really is no longer a luxury, but rather a necessity in office buildings, commercial properties and production facilities. At EJM we have the option of applying the correct solution for each application using any of the major equipment suppliers. 

 

Air Conditioning Systems include:

  • High Risk Food Production Areas
  • Clean Rooms
  • Close Control Systems
  • Humidity Control
  • Office Heat Pumps with Inverter Control
  • Server Rooms

 

Ventilation Activities include:

  • High Care Pressurisation Systems
  • Balanced Factory Ventilation
  • Canopy Extract
  • Ductwork & Textile Sock Distribution Systems
  • Changing Rooms Ventilation
  • Ambient Coolers

 

DEHUMIDIFICATION

Health, Safety & the Environment is now first and foremost in every aspect of life. This also extends to the reduction of ice build-ups in cold stores, which hold the potential to be serious slip hazards. EJM have been involved in many applications of dehumidification to reduce the formation of ice. Utilising desiccant wheel dehumidifiers which reduce the moisture ingress at source really can ensure effective Health & Safety.

Coldstore coolers require defrosting to remove frost and ice which forms on the finned coil surfaces. Defrosting is necessary but uses energy and introduces heat load into the Coldstore. Reducing frost and ice formation is key in the design. Dehumidifiers can play a major role to reduce moisture ingress in the first place, as defrosting is much reduced and enable energy cost savings both for defrost and compressor running hours.

Service & Maintenance

EJM’s dedication to quality is recognisable in each aspect of our business, and we believe this to be particularly important when meeting clients’ Service & Maintenance requirements. We Offer:-

 

  • Tailor-made Maintenance visits based on planned durations
  • Service Calls & Emergency Call-Outs
  • Intense Cooler Cleaning regimes
  • Vibration Monitoring
  • Laser Alignment
  • Oil Analysis
  • Spares
  • Leak Detection Calibration
  • Thermographic Surveys
  • Compressor Overhauls
  • Remote Monitoring

We have built up our reputation in this area of our business by giving prompt and reliable attention to all Service Calls with our team of Service / Maintenance Engineers who, between them, possess over 200 years of experience on a wide range of Refrigeration and Air Conditioning equipment. Our Service Team really does provide exceptional after sales service to all of our installations throughout the UK.

We can provide on-site compressor overhauls and rebuilds for all major makes of compressor including: Sabroe, Grasso, Halls, Stal, York, Carrier, Trane, Gram, Bitzer, Copeland, Howden & Frick. We truly do recognise the importance of minimum downtime to your business and process, and this is why our engineers are focused on returning your plant to operation as quickly, efficiently and safely as possible.

Our comprehensive Service Tool ‘CLIK’ ensures each Customer, Supplier, Service Schedule, Engineers’ Diary and much more are tracked and fully traceable. All Customers Plant assets are logged inclusive of Serial numbers for ease of cross-referencing and monitoring of historical service issues, overhaul history, and if applicable F-Gas compliance.

In addition to Breakdown Service, we also offer Maintenance Schedules, which have proved effective in reducing plant breakdowns and production downtime. Dedicated Maintenance regimes can be tailor-made to suit each client, site, and equipment needs, ensuring best performance and budget constraints are met.

Client Testimonials

"We are in the business of producing frozen seafood products for 27 years. Our experience has been that you cannot cut corners on engineering particularly when it comes to the investment and maintenance of refrigeration equipment. EJM Engineered Systems Ltd have been our dedicated supplier for a number of years and we have been extremely pleased with the design capability, project management, and service that they have delivered."

GRAHAM WHITTLE, WHITBY SEAFOODS

“Langdon Industries have used EJM Engineered Systems for over a decade.

During this time initially gaining very competitive tenders for new works, coupled with good practice during erection and planned commissioning followed by the backup call out service, has been controlled by diligent office staff and experienced site engineers.

The latest contract completed by EJM for Langdon’s was a multi temperature-controlled warehouse which was completed on time and is fully operational. The company is very flexible and endeavours to engineer all aspects of the design to attain the highest efficiency levels. As the Consultant and Project Manager to Langdon’s (now part of the German company The Nagel Group) I am pleased with the overall performance of this company and the standards they attain."

WILF DICKINSON, LANGDON INDUSTRIES

"For over 30 years EJM have looked after all our refrigeration needs, both large and small. Including our current build program, they have designed, built and maintained our cold storage operations which will total over 140,000 pallets by the autumn of this year. EJM have worked together with us to produce four quality and efficient cold stores where modern technology has been employed to give value for money on a long-term basis. We have always found them to be constructive and innovative in thought and deed. The plants that have been built by EJM and maintained by them have stood the test of time, we have built and expanded our stores on the current site for almost 20 years and we know that savouring a good job well done is better than the sweet taste of a low price."

KEITH BOARDALL FCA, GROUP MANAGING DIRECTOR, THE REED BOARDALL GROUP

FOCUSED ON OUR CUSTOMERS

As an independent company, EJM are able to provide individual care to all our customers. Our independence ensures that clients needs come first and the most appropriate equipment is selected to suit each application.

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Why Choose Us?

  • Over 200 years combined experience
  • Successfully trading for almost 40 years
  • Engineers trained to comply with all Health & Safety Regulations
  • EN ISO 9001:2015 Accredited 
  • Continuous Training Programme
  • Accredited member of Safe Contractor
  • Dedicated personnel trained to NEBOSH
  • Fair & Competitive Rates

 

EJM Head Office